Shipping
Where do you ship from?
Our shipping warehouse is located in New York.
Do you ship internationally?
Yes, we ship worldwide.
How long will it take to get my order?
*Please allow 1-3 days for processing your order.*
United States -
Standard 3 - 7 business days
Priority 2-3 days
Canada -
Standard 7 - 10 business days
All other countries -
Standard 7-14 business days
DHL Express: 1-3 Business Days
Your tracking number will be emailed as soon as the package is shipped!
Please note: Unfortunately shipping carrier delays can happen which we have no control over. We apologize in advance for any potential delays.
Can I cancel/change my order?
- Changes to an order can be made within one hour of placing the order, provided that the order has not been processed.
- Changes include resizing a product, adding or removing items from the order, or changing the shipping address.
- Unfortunately, due to our quick processing time, we cannot guarantee that all change and cancellation requests can be fulfilled.
- If you need to modify or cancel your order, please contact our customer care team within one hour of placing your order at hello@ivyswimwear, and include your order number and the details of your request in the email.
- Promptly contacting us will help us to deliver your order as soon as possible and avoid any processing delays.
What shipping carriers do you use?
We use all major local carriers, and USPS for United States orders. You’ll be asked to select a delivery method during checkout.
How much does shipping cost?
We charge a flat rate for all our packages.
Orders placed to ship to US or CA over $100 USD will get FREE shipping!
FREE Shipping to the rest of the world for orders over $200 USD.
United States
Standard $12.99
Priority (1-3 days) $30.00
Canada
Offering USPS, UPS and DHL shipping rates calculated by location and weight.
International
Offering USPS, UPS and DHL shipping rates calculated by location and weight.
Shipping is non-refundable except in cases where Ivy Swimwear may have made an error.
Are customs and duties include in my international order?
Please note you may be charged additional customs and duties upon arrival. Customs and duties are the responsibility of the customer.